If you need to return an item, this page explains how returns and refunds are handled. For product-specific return exceptions please check the product listing or contact us at [email protected].
Return eligibility and window
Most items are eligible for return within 30 days of the delivery date. The item should be in saleable condition unless the return is due to damage or an error on our part. If a product has a special return instruction listed on its page, follow that instruction.
Return process and shipping
To return an item, contact us at [email protected] with your order number and reason for return. We require returned items to be shipped by mail to our Canadian return address at 718 S Howell Ave, West Plains, MO 65775, USA. The store pays return shipping costs for approved returns. There is no restocking fee.
Refund timing and exceptions
Once we receive and inspect your return, refunds are processed to the original payment method when applicable. Refunds are typically completed within 7 business days after inspection. Original shipping charges may be refunded when the return is due to our error or a damaged/incorrect item; otherwise, original shipping refunds depend on the circumstance. If you have questions about a specific refund, contact [email protected].
This store’s return settings
Request an eligible return within 30 days after delivery. Approved refunds are processed within 7 business days; corelle dinner set pays reasonable approved return-shipping costs. Restocking fee setting: none. Original shipping is refundable for an approved return. These store settings override different manufacturer instructions. Request instructions from [email protected]; store address: 718 S Howell Ave, West Plains, MO 65775, USA.
Store-Specific Return Details
- Return receiving region: Canada
- Return method: Mail after authorization
- Return request window: 30 days after delivery
- Return shipping payer: Store for approved returns
- Refund processing: 7 business days